Service Details

Tmobile APP Download link : https://play.google.com/store/apps/details?id=com.tmobile.simlock&hl=en

Supported Models : 

Alcatel One Touch POP Astro (5042T)
Coolpad Rouge (3320A)
HTC Desire (626S)
HTC One (M9)
Kyocera Hydro Wave (C6740)
LG G Stylo (H631)
LG G4 (H811)
LG Leon (H345KT)
LG V10 (H901)
Samsung Galaxy Grand Prime (SM-G530T)
Samsung Galaxy Core Prime (SM-G360T)
Samsung Galaxy Avant (SM-G386T)
Samsung Galaxy S6 (SM-G920T) 
Samsung Galaxy S6 Edge (SM-G925T)
Samsung Galaxy S6 Edge Plus (SM-G928T)
Samsung Galaxy S7 (SM-G930T) 
Samsung Galaxy S7 Edge (SM-G935T)
Samsung Note 5 (SM-N920T)
Sony Xperia Z3 (D6616)
ZTE Avid Plus (Z828)
ZTE Obsidian (Z820)
ZTE Zinger (Z667T)


If you receive an error, review the following table for troubleshooting:

https://support.t-mobile.com/docs/DOC-14011


Make sure your phone is CLEAN before place your order: http://www.t-mobile.com/verifyIMEI.aspx as you might and up having to pay for a "Cleaning Service" to use the phone in the USA 

Blacklisted = NOT SUPPORTED = NO REFUND

Warning: Do not use this service to Unlock IMEI from MetroPCS USA as you will receive a NOT WORKING CODE and you won't be able to claim for a refund ! MetroPCS USA is not supported, only T-Mobile is supported so do not waste the time of our supplier sending Junk IMEI as you will end wasting your money.

In case of problem unlocking your phone after delivery:

-First click verify Button on Webpage beside your order.

- Ask us by email for FIX (we will perform one free FIX without asking for Video Proof)
- If after fix, the phone is still locked, then please contact us by email to get the UNIQUE reference code we will ask you to show in the video (to make sure the video was recorded AFTER we fix)

We only refund for "NOT ELIGIBLE FOR UNLOCK" issue, we will not refund any complaint about "Communication Error" or "Server not responding. please try again later.". It is mandatory to check before ordering if your phone have "Server not responding. please try again later." issue. If the answer is yes then you can try to fix this error by performing a hard reset on your phone, or upgrading his firmware. Again make sure your phone can communicate with "Device Unlock App" server BEFORE place your order.